Security & Fraud Prevention

Your financial security is a top priority at DeMotte State Bank. Whether safeguarding your finances or protecting your personal information, we are committed to keeping you secure. Additionally, if you ever receive a suspicious text, email, or phone call—or suspect your personal or account-related information has been compromised—please contact your local branch immediately for assistance.

How We Protect You

Authentication & Encryption

Advanced security measures to keep your information private and your accounts safe.

24/7 Debit Card Fraud Monitoring

Routine monitoring helps protect your debit card from unauthorized transactions.

Secure Messages

Communicate with us safely through encrypted messaging within online banking.

Account Alerts

Stay informed by settting account alerts and be notified about activity in real time.

How You Can Protect Yourself

Sensitive Information

Never share your personal or financial information, including passwords or PINs, with anyone.

Communications

Be cautious of unsolicited messages or calls. DO NOT respond immediately–reach out directly to the business contact to confirm the communication. Never click links within suspicious emails or text messages.

Set Account Alerts

With online banking, set account specific alerts to be notified of activity. For example, set alerts for Account Balance, ATM Withdrawl, or Card Transactions.

Secondary User

Never share your username and password. If shared access is needed, set up a secondary user to keep your login secure and confidential.

Debit Card Block

If your card is lost or stolen, block your debit card through the DSB Mobile Banking App. After you block your card, please contact the bank on the next business day for additional services.

Instant Transaction Summary

Review your account activity often with the DSB Mobile Banking App.

If you think you’ve been a victim of fraud or a scam:

If you receive a suspicious text, email, or phone call, or suspect your personal or account information has been compromised, please contact us immediately.